Terms, Conditions & FAQs
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What finish do you use?We use two types of finish for our pieces. 1) All of our vanities and bathroom cabinetry are finished with a water based two part polyurethane. This creates a waterproof barrier between the outside world and the timber. This is a very hard wearing finish that will last the life of the bathroom 2) All of our other cabinetry and tables are finished with Fiddes hardwax oil. This is a foodsafe oil that allows us to get a super high quality finish. It is water resistant and super durable. We recommend using the Fiddes Wood Surface Cleaner Spray to maintain any dining table.
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Do you deliver?Yes, Common Wood co delivery Australia wide. Contact us for a delivery quote.
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Do you install?Yes we offer installation in the Sydney metro area. Contact us to discuss.
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What is your lead time?The majority of the time it is around 6-8 weeks from the payment of the deposit. If you need something sooner please get in touch and we’ll see what we can do for you.
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Where are Common Wood pieces made?Right here by our select group of craftsmen & women in Marrickville, NSW
DELIVERY
We offer Australia wide delivery. We also offer installation in the Sydney Metro area. Please don’t hesitate to get in touch for a delivery quote.
Terms and Conditions Effective Date: 30/10/2024 Welcome to Common Wood Co! By accessing or using our website https://www.commonwoodco.com, you agree to be bound by the following Terms and Conditions. 1. Acceptance of Terms By using our website, you confirm that you accept these Terms and Conditions and agree to comply with them. If you do not agree to these terms, please do not use our site. 2. Use of the Website You may use our website for lawful purposes only. You agree not to: Use the site in any way that violates applicable laws or regulations in Australia. Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the site. 3. Intellectual Property All content on this website, including text, graphics, logos, and software, is the property of Common Wood Co and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent. 4. Disclaimer The information provided on this website is for general informational purposes only. We make no representations or warranties of any kind about the completeness, accuracy, or reliability of the information. 5. Limitation of Liability To the fullest extent permitted by law, Common Wood Co will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website. 6. Changes to Terms We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website following the posting of changes constitutes your acceptance of those changes. 7. Governing Law These Terms and Conditions are governed by the laws of New South Wales and the Commonwealth of Australia. Any disputes arising out of or related to these terms will be resolved in the courts of New South Wales.
Privacy Statement Effective Date: 30/10/2024 At Common Wood Co, we are committed to protecting your privacy in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Statement explains how we collect, use, and share information about you when you visit our website https://www.commonwoodco.com. Information We Collect Personal Information: We may collect personal information that you provide directly, such as your name, email address, and contact details when you sign up for our newsletter or contact us. Usage Data: We automatically collect information about your device and how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site. How We Use Your Information We may use your information for the following purposes: To provide, maintain, and improve our website. To communicate with you, including sending updates and promotional materials. To analyze usage and trends to enhance user experience. Sharing Your Information We do not sell or rent your personal information to third parties. We may share your information with trusted partners who assist us in operating our website or conducting our business, provided they agree to keep your information confidential and comply with applicable privacy laws. Your Rights Under Australian law, you have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at info@commonwoodco.com. Security of Your Information We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorized access, modification, or disclosure. Changes to This Privacy Statement We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on our website.
Refund Policy Invoice is payable within 7 days. Deposits are non-refundable. Once your deposit is paid, your design is locked in and any requested changes after this time will incur an additional cost. We will endeavour to complete the work as soon as possible without jeopardising the quality. Delivery can be organised for an additional cost. Invoice must be paid in full before receiving your order. Title to the product transfers to you upon collection or delivery and risk of damage passes to you at time of transfer of title. We are not liable for any damage to the product for any reason after this time. Price includes GST. ABN: 40 662 692 131. Registered Office: 17 Carrington Rd, MARRICKVILLE, NSW, 2204, Australia